After placing your order, you will receive a confirmation of your order via the specified email address. Didn't receive a confirmation? Check your spam box. Still nothing? Please contact us.

Unfortunately, that is not possible. You can only order via our website. Our system is very user-friendly, if you still have questions during the ordering process, please contact us, we will be happy to help you.

Unfortunately, that is not possible.

You can pay for your order via Ideal, Apple Pay, credit card, Klarna and Bancontact.

Yes, we offer full and partial returns.

Please inquire for more information about our returns policy.

14 days

In the event that the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the event that the package has been opened and the product has been used, you are eligible for a partial refund. In the event that a product is damaged and the damage is not covered under warranty, you are not eligible for a refund.

Please review our Terms of Service to see if you are eligible for a refund.

The return shipment is the responsibility of the customer. This must be sent neatly and is not insured by us.

The return costs are always for the Customer.